HOW LONG DOES IT TAKE FOR MY BALANCE TO BE TOPPED UP?

Basically, every top-up is additionally checked manually by our support team for correctness and only then released, as only an exclusive group of people is authorized to place orders with us. Therefore, in some cases there may be delays in the top-up process.

**Exceptions to this are payments via Stripe, which are usually processed immediately.**

If the top-up process takes longer than 48 hours, please contact us via support chat including a proof of payment.